Delivery and Returns

Orders are dispatched seven days a week, excluding bank holidays. We will send you an email confirmation once your order has been dispatched. Unfortunately it is not possible to change the delivery address of the order once it has left our warehouse, however if you do need to amend your order prior to dispatch then please get in touch with our Customer Service team who will do their best to accommodate any changes.

Coronavirus (COVID-19)

Please note that due to the ongoing pandemic situation deliveries may take longer than usual. Customer returns may also take longer to process than usual.

Please refer to the tracking reference provided in your dispatch email for more accurate updates. For international orders (excluding Ireland), please see the latest delivery status updates from UPS

For more information on what we are doing to ensure your orders are handled and delivered safely please read our FAQ page.


Returns
Please note that should you wish to return an item, they are taking longer than normal to process and refund, due to increased hygiene measures within our warehouse. Please be re-assured that we will try to deal with it as quickly as possible.

We thank you for your patience on this.

Standard delivery

Standard delivery is free on all UK Mainland orders over £70 and your order will be delivered within 3-7 working days. For orders under £70 the standard delivery option is £4.95 despatched via Hermes.
Hermes will send additional delivery updates by email and also (if you provide a phone number), an SMS to pre-advise you of the delivery time. On the email/SMS from Hermes, there are options to change or divert the delivery.

2 Day Delivery

For UK Mainland orders placed before 4PM on Monday – Friday we are able to offer a 2 Working Day delivery service. For orders over £70 this is £3.95, for orders under £70 the charge is £6.95.
Hermes will send additional delivery updates by email and also (if you provide a phone number), an SMS to pre-advise you of the delivery time. On the email/SMS from Hermes, there are options to change or divert the delivery.

Parcelshops

Have your order delivered to one of 4000+ Parcelshops in the UK. This service is free on all UK Mainland orders over £70. UK Mainland Orders will arrive within 3-7 working days. For orders under £70 the standard delivery option is £4.95.
Hermes will send additional delivery updates by email and also (if you provide a phone number), an SMS to pre-advise you of the delivery time. On the email/SMS from Hermes, there are options to change or divert the delivery.

UK Next Day Delivery

We are able to offer a next working day delivery service through UPS on orders placed by 1pm Monday-Friday. This service is charged at £9.95

Click and Collect

Unfortunately we are not able to offer Click and Collect to our Stores at this time.

Collect+

Please ensure you keep your Collect+ receipt as this is proof of return until the refund is made, as we can not refund parcels that are lost in transit.

Large Orders

Please note that exceptionally large orders (those over 10 suits) may take longer to delivery due to delivery restrictions.

SHIPPING COSTS FOR EUROPE - UK TERMS AND CONDITIONS APPLY

Country Delivery Time Cost
Andorra Approx. 5 Working Days £44.85
Austria Approx. 5 Working Days £13.00
Belgium Approx. 5 Working Days £9.00
Bosnia/Herzegovina Approx. 5 Working Days £44.85
Bulgaria Approx. 5 Working Days £23.00
Channel Islands Approx. 5 Working Days £10.00
Cyprus Approx. 5 Working Days £25.00
Czech Republic Approx. 5 Working Days £23.00
Denmark Approx. 5 Working Days £13.00
Estonia Approx. 5 Working Days £23.00
Finland Approx. 5 Working Days £13.00
France Approx. 5 Working Days £9.00
Germany Approx. 5 Working Days £9.00
Gibraltar Approx. 5 Working Days £44.85
Greece Approx. 5 Working Days £23.00
Hungary Approx. 5 Working Days £23.00
Iceland Approx. 5 Working Days £16.95
Ireland (ROI) Approx. 5 Working Days £6.00
Israel Approx. 5 Working Days £55.00
Italy Approx. 5 Working Days £13.00
Latvia Approx. 5 Working Days £23.00
Liechtenstein Approx. 5 Working Days £44.85
Lithuania Approx. 5 Working Days £45.00
Luxembourg Approx. 5 Working Days £9.00
Malta Approx. 5 Working Days £45.00
Moldova Approx. 5 Working Days £45.00
Monaco Approx. 5 Working Days £13.00
Montenegro Approx. 5 Working Days £45.00
Netherlands Approx. 5 Working Days £9.00
Northern Ireland Approx. 5 Working Days £4.95
Norway Approx. 5 Working Days £44.85
Poland Approx. 5 Working Days £23.00
Portugal Approx. 5 Working Days £13.00
Portugal (Azores) Approx. 5 Working Days £45.00
Portugal (Madeira) Approx. 5 Working Days £45.00
Romania Approx. 5 Working Days £45.00
ROI Approx. 5 Working Days £6.00
San Marino Approx. 5 Working Days £44.85
Serbia Approx. 5 Working Days £45.00
Slovakia Approx. 5 Working Days £23.00
Slovenia Approx. 5 Working Days £23.00
Spain Approx. 5 Working Days £13.00
Spain (Canary Islands) Approx. 5 Working Days £45.00
Sweden Approx. 5 Working Days £13.00
Switzerland Approx. 5 Working Days £44.85
Tunisia Approx. 5 Working Days £45.00
Turkey Approx. 5 Working Days £45.00
Ukraine Approx. 5 Working Days £45.00

The following countries are subject to a £21.75 duty charge, which is included in the postage rates stated above.

  • Switzerland
  • Bosnia/Herzegovina
  • Gibraltar
  • San Marino
  • Liechtenstein
  • Norway
  • Andorra

International delivery costs

SHIPPING COSTS FOR THE REST OF THE WORLD - UK TERMS AND CONDITIONS APPLY!

Country Delivery Time Cost
USA Approx. 5 Working Days £40.00
Canada Approx. 5 Working Days £45.00
Australia Approx. 9 Working Days £50.00
New Zealand Approx. 10 Working Days £55.00

Orders are dispatched seven days a week, excluding bank holidays. We will send you an email confirmation once your order has been dispatched. Unfortunately it is not possible to change the delivery address of the order once it has left our warehouse, however if you do need to amend your order prior to dispatch then please get in touch with our Customer Service team who will do their best to accommodate any changes.

Coronavirus (COVID-19)

Please note that due to the ongoing pandemic situation deliveries may take longer than usual. Customer returns may also take longer to process than usual.

Please refer to the tracking reference provided in your dispatch email for more accurate updates. For international orders (excluding Ireland), please see the latest delivery status updates from UPS

For more information on what we are doing to ensure your orders are handled and delivered safely please read our FAQ page.


We thank you for your patience on this.

Standard delivery

Standard delivery is free on all UK Mainland orders over £70 and your order will be delivered within 3-7 working days. For orders under £70 the standard delivery option is £4.95 despatched via Hermes.

2 Day Delivery

For orders placed before 4PM on Monday – Thursday we are able to offer a 2 Working Day delivery service. For orders over £70 this is £3.95, for orders under £70 the charge is £6.95.

Parcelshops

Have your order delivered to one of 4000+ Parcelshops in the UK. This service is free on all UK Mainland orders over £70. UK Mainland Orders will arrive within 1-2 working days. Non-Mainland Orders will arrive within 2-3 working days. For orders under £70 the standard delivery option is £4.95.

UK Next Day Delivery

Unfortunately we are not able to offer Next Day Delivery at this time.

Click and Collect

Unfortunately we are not able to offer Click and Collect to our Stores at this time.

Collect+

Please ensure you keep your Collect+ receipt as this is proof of return until the refund is made, as we can not refund parcels that are lost in transit.

Large Orders

Please note that exceptionally large orders (those over 10 suits) may take longer to delivery due to delivery restrictions.

SHIPPING COSTS FOR EUROPE - UK TERMS AND CONDITIONS APPLY

Country Delivery Time Cost
Andorra Approx. 5 Working Days £44.85
Austria Approx. 5 Working Days £13.00
Belgium Approx. 5 Working Days £9.00
Bosnia/Herzegovina Approx. 5 Working Days £44.85
Bulgaria Approx. 5 Working Days £23.00
Channel Islands Approx. 5 Working Days £10.00
Cyprus Approx. 5 Working Days £25.00
Czech Republic Approx. 5 Working Days £23.00
Denmark Approx. 5 Working Days £13.00
Estonia Approx. 5 Working Days £23.00
Finland Approx. 5 Working Days £13.00
France Approx. 5 Working Days £9.00
Germany Approx. 5 Working Days £9.00
Gibraltar Approx. 5 Working Days £44.85
Greece Approx. 5 Working Days £23.00
Hungary Approx. 5 Working Days £23.00
Iceland Approx. 5 Working Days £16.95
Ireland (ROI) Approx. 5 Working Days £6.00
Israel Approx. 5 Working Days £55.00
Italy Approx. 5 Working Days £13.00
Latvia Approx. 5 Working Days £23.00
Liechtenstein Approx. 5 Working Days £44.85
Lithuania Approx. 5 Working Days £45.00
Luxembourg Approx. 5 Working Days £9.00
Malta Approx. 5 Working Days £45.00
Moldova Approx. 5 Working Days £45.00
Monaco Approx. 5 Working Days £13.00
Montenegro Approx. 5 Working Days £45.00
Netherlands Approx. 5 Working Days £9.00
Northern Ireland Approx. 5 Working Days £4.95
Norway Approx. 5 Working Days £44.85
Poland Approx. 5 Working Days £23.00
Portugal Approx. 5 Working Days £13.00
Portugal (Azores) Approx. 5 Working Days £45.00
Portugal (Madeira) Approx. 5 Working Days £45.00
Romania Approx. 5 Working Days £45.00
ROI Approx. 5 Working Days £6.00
San Marino Approx. 5 Working Days £44.85
Serbia Approx. 5 Working Days £45.00
Slovakia Approx. 5 Working Days £23.00
Slovenia Approx. 5 Working Days £23.00
Spain Approx. 5 Working Days £13.00
Spain (Canary Islands) Approx. 5 Working Days £45.00
Sweden Approx. 5 Working Days £13.00
Switzerland Approx. 5 Working Days £44.85
Tunisia Approx. 5 Working Days £45.00
Turkey Approx. 5 Working Days £45.00
Ukraine Approx. 5 Working Days £45.00

The following countries are subject to a £21.75 duty charge, which is included in the postage rates stated above.

  • Switzerland
  • Bosnia/Herzegovina
  • Gibraltar
  • San Marino
  • Liechtenstein
  • Norway
  • Andorra

International delivery costs

SHIPPING COSTS FOR THE REST OF THE WORLD - UK TERMS AND CONDITIONS APPLY!

Country Delivery Time Cost
USA Approx. 5 Working Days £40.00
Canada Approx. 5 Working Days £45.00
Australia Approx. 9 Working Days £50.00
New Zealand Approx. 10 Working Days £55.00

UK RETURNS

We want you to be happy with your order but if you would like to return an item or items, for whatever reason, you may do so. You have 60 days from receipt of your order to return any items as long as they are unworn, unsoiled and in a saleable condition with all labels still attached.

We unfortunately cannot accept the return of any item which has been altered to your own personal specifications.

For exchanges we ask that you place a new order for any new items that you require and return back to us any unwanted items.

Unfortunately we are not able to accept returns from the USA at this time.

Returns Address

Jeff Banks,
BMB Clothing,
Powlett Road,
Hartlepool,
TS24 8LY,
UK

OVERSEAS RETURNS

We are more than happy for any overseas order to be returned but we do ask that whoever is returning the order cover the cost of the return postage to our warehouse. You have 60 days from receipt of your order to return any items as long as they are unworn, unsoiled and in a saleable condition with all labels still attached. We unfortunately cannot accept the return of any item which as been altered to your own personal specifications. For exchanges we ask that you place a new order for any new items you require and return back to us an unwanted items as specified above. Please note that it is your responsibility to return the goods in a saleable condition, we cannot take responsibility for any missing or lost items being returned back to our warehouse.